Terms Conditions Booking Policy

1. Introduction

These Terms and Conditions govern the use of the services provided by Cape Cruiser, including bookings, website use, and participation in boat tours and related activities.
By booking or participating in any activity, the customer agrees to these Terms and Conditions in full.

If you do not agree with any part of these terms, you should not use our services.

2. Company Identification

Cape Cruiser
Email: [email protected]
Phone: +351 932 079 414
Address: Cape Cruiser, Porto da Baleeira, Sagres, Vila do Bispo 8650-000

3. Services Provided

Cape Cruiser provides services including but not limited to:

Boat tours
Dolphin watching / wildlife tours
Coastal tours
Private charters
Sea experiences and leisure activities

The company reserves the right to modify or cancel services when necessary.

4. Bookings and Payments

All bookings are subject to availability
Payment may be required at the time of booking
A booking is only confirmed after payment is received
Prices may change without prior notice until the reservation is confirmed

5. Cancellations and Refunds

Customer cancellations may be subject to fees
Cancellations due to weather, safety, or force majeure may result in:
– Rescheduling
– Credit
– Partial or full refund
No-show may result in loss of payment

6. Responsibility

Participation is at the customer’s own risk
Cape Cruiser is not responsible for:
– Loss of personal belongings
– Accidents caused by customer negligence
– Weather or sea conditions
All passengers must follow crew instructions at all times

7. Customer Requirements

The customer declares that:

They are physically fit to participate
They will follow all safety instructions
They are not under the influence of alcohol or drugs

For safety reasons, the customer must inform Cape Cruiser in advance if they have any condition that may interfere with participation in a boat trip, including but not limited to:

Back or spine problems
Recent surgery
Pregnancy
Heart conditions
Injuries or physical limitations
Mobility problems
Any medical condition that may be affected by boat movement or sea conditions

Additional conditions:

Cape Cruiser reserves the right to refuse participation if a condition may pose a risk to the customer, crew, or other passengers
Failure to inform the company of any medical condition releases Cape Cruiser from liability for injuries or complications
Boat tours involve movement, impact with waves, speed, and changing sea conditions, and it is the customer’s responsibility to ensure they are fit to participate